Depending on the item being packed, there are several things that may need to be taken into consideration.
Please contact us before shipping any clock so we can be on the lookout for it. All clocks being shipped must have prior approval or they will not be accepted. We will contact you as soon as your package arrives.
Our shop is fully insured, alarmed, and has video surveillance.
Customers are responsible for shipping charges to and from our shop.
Once the clock leaves our premises, all liability is assumed by the shipper. If a clock arrives damaged, do not remove it from the carton. Keep all packing intact. Contact the shipping company and they will give you instructions on how to proceed.
Please contact us with any questions at (716) 693-0527.
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